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Rentals and outsourcing

Manage assets leased out to your customers — without improvising.

Each customer is a separate organization. Each piece of equipment has a clear lifecycle. Each contract has a monthly value. All on a platform that operates multi-customer from day one.

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How it works, from setup to return

The standard flow for anyone running rentals or outsourcing — modeled natively, no spreadsheet workarounds.

  1. 1

    Register each customer as an organization

    Your root organization keeps customers as child organizations. Each customer's data stays isolated — your team accesses everything, the customer's team accesses only their own.

  2. 2

    Link assets to a contract

    When you install equipment at a customer site, the asset moves to the "Leased out" status. Automatic snapshots record the configuration at the moment of delivery.

  3. 3

    Customer opens tickets through the portal

    Your customer accesses an external portal to open requests about their own equipment. Your team responds, records history, and meets the contracted SLA.

  4. 4

    Recurring billing per equipment

    Contracts with monthly value per asset, automatic cycles (monthly, quarterly, custom), indexed adjustments, and implementation billed separately. Available from the Professional plan.

What's included in each plan

You start on Free to validate a simple root operation. Customer organizations start on Professional, with no rework to the data foundation.

Free

  • Asset registry with "Leased out" status
  • Basic contracts
  • Tickets with SLA
  • Single root organization
  • 3 users, 25 assets, 3 contracts, 50 tickets/month
  • 512 MB for entity-linked attachments
  • Assigned automatically on signup

Professional — R$ 149/month

  • Everything in Free
  • Up to 3 customer organizations
  • Contracts with monthly billing per asset
  • External portal for the end customer
  • 10 users, 250 assets, 500 tickets/month
  • 5 GB storage with shared file library, custom SMTP and chat

Running rentals or outsourcing? Let's talk.

Tell us a bit about your business: how many customers, how many assets, billing model. We respond with a plan dimensioned for your case.

Talk to the Xphera team Chat on WhatsApp

contato@xphera.io · Mon–Fri, 9 AM–6 PM (BRT)