Asset and ticket management — for your operation or for your customers.
Centralize inventory, requests, and SLA tracking in a platform that grows with you: from in-house operations to managing equipment leased out to customers in outsourcing.
Everything you need to start today
On the Free plan, your team starts operating right away with Xphera's essential modules — for in-house operation or for serving customers.
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Asset inventory
Keep your inventory in check with custom fields, relations between assets, network data, and photos. Lifecycle statuses cover both in-house use and equipment leased out under contract.
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Ticket management
Requests, triage, and resolution in a single flow with history, attachments, and mentions. See who is doing what — without losing context.
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SLA tracking
Configure policies by priority and business hours. Xphera calculates deadlines, warns you before breaches, and records violations automatically.
Who Xphera was built for
Four operations that recognize themselves on the same platform — you choose whether you manage your own assets, assets leased out to customers, or both.
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In-house operation
IT, facilities, maintenance
Your team controls equipment, handles internal requests, and meets SLAs with your own staff. Start with the Free plan.
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Service provider / MSP
Managed IT, contracted maintenance
Register each customer as a separate organization, manage assets under contract, and answer tickets through a single portal — with guaranteed data isolation.
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Equipment lessor
Rental house, managed print services, industrial leasing
Track assets leased out to customers with rental status, return-to-stock or return-to-inspection workflows, and contracts with recurring per-equipment billing.
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Provider with loaned equipment
ISP, utility, equipment at customer premises
Track equipment placed at customer sites, install/swap/return cycles, and per-customer inventory views — each customer sees only their own.
A Free plan with clear scope
- The essentials for real operation
- The Free plan includes assets, basic contracts, tickets, and SLA in one root organization. Customer organizations are available on paid plans or through a commercial enablement.
- Your data evolves with you
- You start free without building a disposable setup. When you move to Professional or Business, your assets, tickets, and records stay on the same data foundation.
- Clear limits from day one
- Free keeps limits on users, assets, contracts, tickets, and entity-linked attachments. Advanced capabilities like the shared file library, customer organizations, contract billing, measurements, sales, stock, HR, tax, branding, and custom domains are part of paid plans.
Get started in minutes
Sign up, confirm your email, and that's it — your organization is ready with assets, basic contracts, and tickets enabled.
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